Login
Join
Subscribe Free
Magazine
eNewsletter
Checkout
Menu
Magazine
News
Exclusives
Labels & Packaging
Markets
Technology
Equipment
Supplies
Buyers' Guide
Events
Jobs
More
Magazine
News
Exclusives
Labels & Packaging
Markets
Technology
Equipment
Supplies
Buyers' Guide
Events
Jobs
Current / Back Issues
Features
Editorial
Columns
Digital Edition
eNewsletter Archive
Our Team
Subscribe Now
Advertise Now
Top Features
Supply Chain Report
Automated Converting Equipment
Flexo Market Update
Converter Spotlight: MCC hosts Packaging Summit
Durable Labels
Breaking News
Converter News
European Label News
Industry News
Industry People
M&A News
New Products
Expert's Opinion
Live From Shows
Top News
FLAG hosting April Lunch & Learn with Fujifilm
Lecta launches thermal facestock for linerless labels
Label Traxx acquired, LemuGroup sees continued adoption and more
Sandon Global focusing on flexo at drupa
Heidelberg names Jürgen Otto CEO
Blog
Video Bites
Beauty & Personal Care Labels
Beer Labels
Beverage Labels
Flexible Packaging
Folding Carton
Food Labels
Glue-Applied
In-Mold
Industrial Labels
Medical Labels
Pharmaceutical Labels
Pressure Sensitive
Prime Labels
Promotional Labels
Security Labels
Shrink
Smart Labels
Specialty Labels
Spirits Labels
Wine Labels
Lecta launches thermal facestock for linerless labels
Sihl launches chemical resistant coating for large labels
Systech expands product portfolio with PCE acquisition
Siegwerk collaboration targets circular economy
Avery Dennison Medical addresses antimicrobial wound dressings
Africa
Asia
Australia
China
Europe
India
Latin America
Middle East
North America
Bobst hosts grand opening in Atlanta
Gulf Print & Pack launches in Riyadh
GEW appoints exclusive distributor in Pakistan
Bobst debuts new Competence Center in Atlanta
Fedrigoni Special Papers NA announces leadership changes
Flexography
Digital Printing
Prepress
Finishing
Sustainability
Lecta launches thermal facestock for linerless labels
Sandon Global focusing on flexo at drupa
Afinia Label introduces the X350
UPM Raflatac unveils new RafCycle Partner Program
Siegwerk to strengthen position as coating manufacturer
Digital Printers & Presses
Flexo Presses
Label Converting Equipment
Label Finishing Equipment
Prepress Equipment
Afinia Label introduces the X350
SEI integrates Vetaphone on new Labelmaster KyoJet
Miraclon and Bobst reinforce partnership
XSYS launches new ThermoFlexX Catena-BE 48
ABG set to mark 70th anniversary with drupa debut
Dies And Tooling
Flexo Supplies
Ink & Coatings
Prepress Supplies
Pressrooom Supplies
Substrates
Lecta launches thermal facestock for linerless labels
Sandon Global focusing on flexo at drupa
Sihl launches chemical resistant coating for large labels
UPM Raflatac unveils new RafCycle Partner Program
Siegwerk to strengthen position as coating manufacturer
All Companies
Categories
Company Profiles
Label Converters
Trade Associations
Add New Company
International Buyers Guide Companies
KTI
Delta ModTech
Spinnaker, A Mactac Company
Chase Machine & Engineering Inc.
Lemu Group America
Industry Events
Webinars
Live from Show Events
Magazine
Current & Past Issues
Features
Editorial
Columns
Digital Edition
eNewsletter Archive
Subscribe Now
Advertise Now
Breaking News
Buyers' Guide
All Companies
Categories
Company Profiles
Label Converters
Trade Associations
Add Your Company
Labels & Packaging
Beauty & Personal Care Labels
Beer Labels
Beverage Labels
Flexible Packaging
Folding Carton
Food Labels
Glue-Applied
In-Mold
Industrial Labels
Medical Labels
Pharmaceuticals Labels
Pressure Sensitive
Prime Labels
Promotional Labels
Security Labels
Shrink
Smart Labels
Speciality Labels
Spirits Labels
Wine Tables
Markets
Africa
Asia
Australia
China
Europe
India
Latin America
Middle East
North America
Equipment
Digital Printers & Presses
Flexo Presses
Label Converting Equipment
Label Fishing Equipment
Supplies
Dies And Tooling
Flexo Supplies
Ink & Coatings
Prepress Supplies
Substrates
Pressrooom Supplies
Online Exclusives
Slideshows
Experts Opinions
Videos
Podcasts
Infographics
Blog
Whitepapers
Events
Industry Events
Live from Show Events
Webinars
Jobs
Resources
Supplier Gallery
Literature Showcase
Homepage Showcase
About Us
About Us
Contact Us
Advertise With Us
Privacy Policy
Terms of Use
Customer Service
All Columns
@LabelSteve
Art Direction
Customer Service
eConversion
Executive Workshop
Field Report
Front Row
Growth Strategies
HR Matters
Letters from the Earth
Minding My Own Business
Narrow Web Europe
Packaging Spotlight
Printing Lean
The Blogsmith
The Bottom Line
The Deal Flow Guy
Licentious labels amount to a pack of lies
Reports of marketing and messaging problems are growing rapidly, in tandem with product quality control issues themselves.
Mark Lusky
04.04.24
The right words matter, especially on product labels
Product label accuracy, clarity, and completeness matter more than ever.
Mark Lusky
02.27.24
As printers grow bigger, customer service needs to be smaller
Compounding “bigger is better” customer service promises often is a lack of remediation channels when things go south.
Mark Lusky
01.22.24
Label printing, ESG, and customer service in 2024
What does the custom label printing industry look like for 2024 regarding adoption of ESG within companies?
Mark Lusky
11.15.23
Checking in on label printer customer service
Given all the chaos and commotion, it’s a good time to check in on how custom label printers are faring in the customer service realm.
Mark Lusky
10.10.23
The more we know, the simpler labels need to go
...
Mark Lusky
08.30.23
Labels offer ways to build or botch customer relationships
...
Mark Lusky
07.18.23
Customer service cornerstones for selecting your label printer…or anyone else
...
Mark Lusky
05.30.23
Will ChatGPT upend label creative and disclosure processes?
...
Mark Lusky
04.04.23
Labels – and customers – deserve professionalism
...
Mark Lusky
02.27.23
Develop labels that simplify consumer decision-making
Buyers will appreciate clarity of choice and the ability to select one product convincingly from a variety of options.
Mark Lusky
01.24.23
Food Labels
Food labels in customer service crosshairs
Way too many people buy into the latest fad-fueled pronouncements about what constitutes “healthy” and “unhealthy.”
Mark Lusky
11.14.22
If I launched a product manufacturing company today…
...
Mark Lusky
10.05.22
Back to basics
...
Mark Lusky
09.01.22
Many-splendored ways labels can provide customer service
...
Mark Lusky
07.20.22
To ‘B’ or not to ‘B’: that is the question
...
Mark Lusky
05.26.22
Customer service is the new marketing
Here, there and everywhere, discussion abounds about the vital importance of customer service to company success and growth.
Mark Lusky
04.07.22
Of expiring and perspiring: Two major label challenges
...
Mark Lusky
03.07.22
To peel or not to peel
...
Mark Lusky
01.26.22
Be a supply chain hero to customers amid trials and tribulations
...
Mark Lusky
11.11.21
Breaking News
Mark Andy hosts successful Digital Symposium
FLAG hosting April Lunch & Learn with Fujifilm
Lecta launches thermal facestock for linerless labels
Label Traxx acquired, LemuGroup sees continued adoption and more
Sandon Global focusing on flexo at drupa
View Breaking News >
CURRENT ISSUE
April 2024
Supply Chain Report
Automated Converting Equipment
Flexo Market Update
Converter Spotlight: MCC hosts Packaging Summit
View More >