CRC Information Systems presented the latest additions to its business management system, Nucleus, for attendees of the Spring 2009 CRC User Group Meeting, held in Scottsdale, AZ, USA. During his address to attendees, CRC Director Mike Bihlmeier unveiled five new and improved programs that allow users to better manage their businesses and increase their profits.
Among the improvements are enhanced menus and dashboards. According to Bihlmeier, the company continues “to streamline the Nucleus menu interface as well as create new dashboard widgets that put critical data at the user’s fingertips.”
Other improvements include:
e-Commerce – CRC’s new web-based e-Commerce software gives users the ability to provide their clients with around the clock customer service.
Customer Relations Module (CRM) – The new browser-based CRM solution provides a 360-degree view of customer interactions, sales opportunities, and buying patterns to help sales and customer service cultivate more profitable relationships.
Proof Tracking – This feature allows for the quick tracking of the location and status, both internally and externally, of multiple proofs for each job. It integrates with CRM, Shipping, and Production to streamline the proofing workflow.
Scheduling – This tool provides advanced Gantt charting, enhanced drag-and-drop scheduling manipulation, intuitive use of color “alerts,” and optimization tools to maximize production resources.
“These new upgrades are significant advancements for CRC’s Nucleus package,” says Bihlmeier. “Allowing our users to see it first at the User Group Meeting allows us to receive immediate feedback from the people who use our software to improve their businesses.”