New e-commerce tools allow customers to access their account, order history, invoices, shipment status and offer the ability to order parts directly online.
"He was always willing to help anyone without taking any credit, and he was the most humble person that I have ever met," says J. Michael Rivera, K Laser.
He comes to Maxcess with a wealth of aftermarket experience, including field service, project management and aftermarket/business development roles at Rockwell.