Bruce Davidson joins the Dantex USA team, bringing the company’s total engineering workforce to over 50. With over 30 years of experience in the flexible packaging industry, his areas of focus will include product development, Lean manufacturing and process improvement.
For after-sales support, Dantex currently offers two levels of service cover - classic and platinum - depending on customers’ specific needs. The organization can also tailor service and support requirements to suit preferences. In optimizing its fully scalable and comprehensive after-sales offering, Dantex can provide customers with remote support as an additional option if necessary.
The ongoing growth of its digital sales in the US market is emblematic of its product quality and service. Jeff Andolora, president of Adflex Corporation, says, “The PicoColour has been a press we have become dependent on. It’s been a workhorse for us, providing us with very little downtime. However, when an issue does arise, the service and support team at Dantex is very responsive and has the issue resolved right away.”
To learn more about Adflex Corporation and its investment in Dantex, click here for an in-depth profile.
Ben Danon, CEO Dantex Group, adds, “A warm welcome to Bruce, whose appointment will help us to further strengthen our reputation for service excellence in the US. Not only are we committed to continually investing in the highest quality products and services, we are equally intent on ensuring that our service and support provision is providing customers with complete trust in our after-sales capabilities. We are told by our customers that our service and support is 100% perfect. We aim to keep it that way.”