The module can handle hundreds of orders per day, says Tailored Solutions President Ken Meinhardt, and automatically generates an error log so that problem orders can be viewed quickly and conveniently. Problems are flagged immediately, and email alerts are automatically sent to appropriate customer service personnel so that customers can be contacted. Customers on credit hold or with other problems are automatically rejected and referred to a customer service representative.
“This represents the ultimate in Lean Manufacturing concepts for label printers and converters,” says Meinhardt. “Printers need only install a BizTalk server from Microsoft to filter incoming orders to fully utilize the module. Label Traxx customers who offer stock products will find this new module invaluable to their operations, and can expect to realize significant savings in the area of order entry and follow-up.”
Tailored Solutions is based in Milwaukee, WI, USA. For details, call 414-774-9997 or visit www.tailored.com.