Since the December 2008 acquisition of Rotoflex International by MAI Holdings, Mark Andy’s parent company, operational efficiencies and customer service have been a primary focus for the business.
"Our team is committed to the operational efficiencies of the Mississauga facility and is focused on lead times and project turnaround," says Paul Brauss, CEO of MAI Holdings. "We continue our dedication to Rotoflex customers, understanding their needs and providing the level of support and service required of industry leaders."
In addition to completion of existing open orders, the Rotoflex sales team is obtaining multiple new equipment orders since the acquisition, Brauss says. During this period of transition within the sales organization, customers are encouraged to route any non-Europe Rotoflex sales or service requests to the Canada facility (905-670-8700) and Europe requests to the Switzerland office (41-61-487-9666).