"Any company that has been through the registration process knows that achieving ISO 9001 is demanding," said Brian Gale, CEO I.D. Images. "Each individual in our operation must be wholly dedicated to the pursuit of quality. By scrutinizing our enterprise at every level, we assure that our customers are receiving superior customer service and the highest quality products."
The ISO 9001:2015 standard certifies quality management systems that focus on customer satisfaction, continuous improvement, evidence-based decision making, relationship management and the active involvement of both management and employees in a process based approach. ISO 9001:2015 was developed by the International Organization for Standardization to help organizations improve efficiency of processes, organize processes, and continuously improve. “Fulfilling the strict requirements of the ISO 9001:2015 standard highlights our focus and commitment to deliver total customer satisfaction,” Brian Gale concluded.