07.16.21
Customer service has become more critical than ever, with converters and brands seeking solutions that will differentiate their products on the shelf. L&NW recently had the luxury of meeting with three experts from FLEXcon, who detailed how the company ensures that the right materials get to their customers. Melissa David, product marketing manager of Packaging, Ross Hodnett, product marketing manager of Durables, and Lori Bitar, product marketing manager of Healthcare explain the importance of customer service and selecting the right products for your unique applications.
Q: Where is FLEXcon seeing the most demand for labeling materials currently?
Bitar: At the onset of the pandemic, we saw a surge in label materials for packaging – for household cleaners and personal care applications such as hand sanitizer and soap, as well as food and beverage due to folks eating at home more. Pharma also saw a surge – first in label materials for Covid-19 test kits and OTC meds. As the vaccines came online, focus turned to materials for tamper-evidence and cold chain storage, in particular for vial and syringe lab
Q: Where is FLEXcon seeing the most demand for labeling materials currently?
Bitar: At the onset of the pandemic, we saw a surge in label materials for packaging – for household cleaners and personal care applications such as hand sanitizer and soap, as well as food and beverage due to folks eating at home more. Pharma also saw a surge – first in label materials for Covid-19 test kits and OTC meds. As the vaccines came online, focus turned to materials for tamper-evidence and cold chain storage, in particular for vial and syringe lab
Continue reading this story and get 24/7 access to Label and Narrow Web for FREE
FREE SUBSCRIPTION
