Designed to give customers and visitors a better user experience, the new Mactac.com features a highly user friendly interface, quick and easy access to products, application and customer account information, compatibility with any electronic device – computer, tablet or mobile phone – and more.
While the new site offers many advantages, such as a fresh and visually compelling look and feel, as well as easy-to-use navigation, three of the most significant site enhancements include:
- The ability to search for Mactac solutions through product categories and/or application categories. Similar to Mactac’s previous site, the new site also features a convenient “Search” bar in the top right corner. However, users can now also choose two additional search paths – products or applications. Using simple, straightforward category search fields, users can narrow search results per their preferred style, filtering either by product attributes or application needs.
- The addition of a new Business Services Portal. Giving customers the opportunity to easily track shipments, view inventory and pricing information, request a quote or monitor invoice history, this new customer account feature provides added account management convenience.
- Enhanced access to product resources. Within each product page, a “Resources” tab now resides in which users can view all product performance guides, specification guides, technical assistance guides, product videos, product attribute charts, sales literature, regulatory bulletins and more.
“The new Mactac.com was truly designed with our customers and users in mind – it’s easy to navigate, it gives access to Mactac 24/7, and it quickly offers the information our users most often seek,” says Brittany Eppley, corporate marketing communications manager, Mactac. “One of the most beneficial attributes of the new site, in my opinion, is the Business Services Portal. Customers want and need increased access to their Mactac accounts and now, they have a hassle-free way to track shipping, see inventory or pricing, and reference invoices anytime, anywhere.”
Mactac PSAs are used in a wide range of markets and industries. The company’s business model encompasses five key market segments: Roll Label Products, Industrial Tapes Products, Graphics Products, Sheets Products and Medical Tapes Products.